Frequently Asked Questions
Find answers to common questions about Good Coffee Project, our coffee subscriptions, sourcing, delivery, and how everything works.
General FAQs
What is Good Coffee Project?
Good Coffee Project is an Australian multi-roaster coffee platform offering curated specialty coffee and flexible coffee subscriptions. We work with top local roasters to deliver freshly roasted beans to coffee lovers across Australia.
Where do you deliver?
We deliver Australia-wide, including metro and regional areas. All orders are shipped using compostable packaging and carbon-neutral delivery.
How fresh is the coffee?
Our coffee is roasted by Australian specialty roasters and shipped as close to roast date as possible. We prioritise freshness, flavour clarity, and quality.
Is Good Coffee Project a subscription only?
No. While coffee subscriptions are our core offering, we also offer one-off purchases and gift subscriptions.
Do I need an account to order?
You can check out as a guest, but creating an account allows you to easily manage subscriptions, delivery schedules, and preferences.
Is there a lock-in contract?
No. All subscriptions are no lock-in. You can pause, change, or cancel anytime.
Is your packaging sustainable?
Yes. We use compostable or recyclable packaging wherever possible and offset delivery emissions to keep shipping carbon neutral.
How can I contact you?
You can email us anytime at hello@goodcoffeeproject.com.au. We’re happy to help with recommendations, changes, or special requests.
Coffee Subscription FAQs
What is a coffee subscription?
A coffee subscription is a recurring delivery of freshly roasted specialty coffee. Instead of reordering manually, you receive curated coffee from Australian roasters on a schedule you choose. You can read more about our coffee subscription here.
How does your coffee subscription work?
You choose your coffee type, brew style, quantity, and delivery frequency. We then curate and deliver freshly roasted coffee from top Australian roasters to your door.
What makes your coffee subscription different?
Unlike most subscriptions that send the same coffee to everyone, we tailor your subscription to your preferences. You can choose brew style, quantity, and even share flavour or roast preferences, and we’ll curate accordingly. Read about how to choose the best coffee subscription in Australia.
Can I personalise my coffee subscription?
Yes. You can choose espresso or filter styles, select quantities, adjust delivery frequency, and even contact us with preferences for tasting notes or roast profiles so we can tailor future deliveries for you.
What coffee styles do you offer?
We offer Blend Espresso, Single Origin Espresso, and Single Origin Filter coffees sourced from Australian specialty roasters.
How often can I receive coffee?
You can choose delivery every 1, 2, 3, or 4 weeks, and change your schedule anytime.
Can I pause or skip a delivery?
Yes. You can pause, skip, or reschedule deliveries easily through your account, or email us if you prefer.
Can I change the coffee I receive?
Absolutely. You can change brew styles, quantities, or request different flavour profiles at any time.
Is your coffee subscription suitable for espresso and filter?
Yes. We curate coffees specifically for espresso machines, filter brewing, pour-over, and batch brew.
How much coffee should I choose?
- 250g – Best for solo drinkers or trying new coffees
- 500g – Ideal for daily drinkers or households
- 1kg – Best value for high-volume drinkers or offices
Do you deliver coffee subscriptions Australia-wide?
Yes. We deliver coffee subscriptions across Australia with tracking provided.
Is the coffee ethically sourced?
Yes. We work with roasters who prioritise responsible sourcing, transparency, and fair practices. Read about our sustainability here.
Is this a good gift?
Yes. Our coffee subscriptions make popular gifts, with flexible schedules and no lock-in. Our gift coffee subscription is available here.